Subject: New Reply Received - Fwd:
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 17 Mar 2023 09:23:43 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Fwd:   Ticket comment <div style="direction: ltr">This refund nit reached to my account idont know whats areason</div>
<br><div dir="ltr">Sent from my iPhone</div>
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<div>On 17 Mar 2023, at 9:26 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Shahad,<br style=""><br style="">Thank you for reaching out to Centrepoint and giving us the opportunity to help you.<br style=""><br style="">We sincerely apologize for any inconvenience caused to you.</div>
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<div>We offer our deepest apologies for the experience you had, and we would like to let you know that this is not the experience we would like our customers to have with us and that we strive to develop our services in order to have the best shopping experience with us next time.<br><br>We really appreciate your patience please note we have escalated the case to the higher authority to follow up with the concerned team directly allow us some time please to resolve the case.<br><br>Feel free to contact us if you need further assistance.<br><br>Thank You,<br>Centrepoint Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5856319