Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 17 Mar 2023 07:20:00 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">The order number 9404941073 purchased on Dec 2022, I am disappointed with your service.  Both orders are not credited to my account. </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 17 Mar 2023, 10:34 am Landmark Group, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Arya,</div>
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<div dir="ltr">Thank you for shopping at Splash.</div>
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<div>We apologise for the inconvenience caused.</div>
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<div dir="ltr">The refund amount of AED 31 and AED 33 for order ID 941715998 and <span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;display:inline!important;float:none' dir="ltr">for order ID 9404941073 </span>, has been processed from our side to your original payment method.</div>
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<div>** Noting that your card issuer requires 7-14 additional business days to process the refund as per the bank norms.</div>
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<div>Once again, sincere apologies and thank you for your patience.</div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div dir="ltr">Thank you,</div>
<div><div style="box-sizing:border-box" dir="ltr">Splash Support Team</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5862636