Subject: Note Added - [#5860035] Bad Service ?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 17 Mar 2023 05:30:36 +0000

Hi ,    Akansha Khanna added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5860035    Subject:  Bad Service ?   Requester: Asif Ali    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Saurav,</div>
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<div class="MsoNormal">Please help for below mail.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Akansha Khanna</div>
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<div class="MsoNormal">Executive - E-Commerce</div>
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<span style='font-size:9.0pt;font-family:"Helvetica",sans-serif;color:black'><img width="15" height="15" style="width:.1527in;height:.1527in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTAxMjk4MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.snEueJj2Fkn78E9rp1Zu9Zc8FpBKQD9OKrG4w0xt_e0" data-id="2044015012980">  +971 4 517</span><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'>
 3359</span>
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<span style="color:black"><img width="9" height="18" style="width:.0902in;height:.1875in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTAxMjk4MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.o8bOHgKonmUB4N_z3jYxzOet4ZKdaeLyYa9dY1y87x4" data-id="2044015012981" alt="signature_55581850"></span><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:black'>   </span><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif;color:black'>+971
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<span style="color:black">Landmark Tower, Dubai Marina, Dubai PO Box 25030, United Arab Emirates</span><span style="color:#1F497D"></span>
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<a href="https://www.centrepointstores.com/ae/en/search/?q=shoes" rel="noreferrer"><span style="color:windowtext;text-decoration:none"><img width="263" height="89" style="width:2.7361in;height:.9236in" id="Graphic_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTAxMjk4MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.a980164Iyx5rCrqJCXSFDR7njDsh7e_9H4znUoBawWs" data-id="2044015012982"></span></a><span style="color:#1F497D"></span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, March 16, 2023 6:09 PM<br>
<b>To:</b> Akansha Khanna &lt;[email-masked]&gt;; Abhineshwaran S &lt;[email-masked]&gt;; Eitee Sagar &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5860035] - Bad Service ?</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Problem Statement: Late Store pickup<br>
Order Date : Mar 12, 2023<br>
Order ID: 9418944418<br>
Tracking ID: 941894441899990001<br>
Store ID: ShoeMart20061<br>
Assistance Required: Need urgent store pickup<br>
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Issue Description: The customer complained about the late collection, the expected ready to pickup was 13 Mar, 2023 and it is still in ready to shipped.<br>
Kindly check the availability of the order in the store and contact the customer on priority basis.<br>
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Regards,<br>
Samradh</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5860035:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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