Subject: New Reply Received - Cash back refund is not being credited to my account and is expiring in two days
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 16 Mar 2023 17:00:53 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Cash back refund is not being credited to my account and is expiring in two days   Ticket comment <div>Hi, </div>
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<div>Got another SMS  from max that cash rewards are in Shukran Pay Wallet, but nothing I received as yet .I have to make a purchase today please do the needful and reply ASAP, thanks.</div>
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<img alt="image0.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNDk2ODcxMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9._280ve7j3v52BQwply2hXwdbq5i7HYJDJMZmNZ6Ypgw" data-id="2044014968713"><br><br><br><br>Last two days ALERT! Use the cashback of AED 46.05 from Max in your Shukran Pay wallet to shop online NOW before it expires tomorrow! <a href="http://m.shk.do/GLoakVyk" rel="noreferrer">http://m.shk.do/GLoakVyk</a> DND4934</div>
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<br><div dir="ltr">Thanks and regards, Dr. Rakhshanda Asghar c/o Dr. Asghar Nazeer </div>
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<div>On 16 Mar 2023, at 6:39 PM, zubair zauraiz &lt;[email-masked]&gt; wrote:<br><br>
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<br>Hi,<div><br></div>
<div>Did not receive a response as yet and rewards are expiring tomorrow although I received yet another SMS from max that I have rewards 46 AED , attaching the message here for your reference.</div>
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<div>The cashback of AED 46.05 issued by Max is still in your Shukran Pay wallet! Be sure to use it to shop online before it expires on 3/17/2023. Shop now <a href="http://m.shk.do/OZ2EiiFk" rel="noreferrer">http://m.shk.do/OZ2EiiFk</a></div>
<div>DND4934</div>
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<br><div dir="ltr">Dr. Rakhshanda Asghar c/o Dr. Asghar Nazeer. </div>
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<br><blockquote>On 14 Mar 2023, at 7:58 AM, Max &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Asghar,<br><br>Thank you for reaching out to MAX and giving us the opportunity to help you.<br><br>We sincerely apologize for any inconvenience caused, <br><br>We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.<br><br>We request you to please allow us some time so we can work on this and do the needful.<br><br>We appreciate your patience.<br><br>Feel free to get in touch with us for further assistance.<br><br>Thank You,<br>MAX Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5842696