Subject: New Reply Received - Urgent issue
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 16 Mar 2023 12:46:03 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Urgent issue  Ticket comment <div dir="auto">I need an explanation!!</div>
<div dir="auto">Why did the 2 ladies i ask them told me its ok to change it in saudia arabia!!</div>
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<div dir="auto">If she knows this information and told me that i could change the thing there before i come back!! </div>
<div dir="auto"><br></div>
<div dir="auto">Now what i can do with the clothes!! </div>
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<div dir="auto">She added the points to my shukran card and told me we can do this in any country as saudia and egypt !! </div>
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<div dir="auto">This is not i waited for  </div>
<div dir="auto">You didn’t help at all </div>
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<div dir="auto"><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 16 Mar 2023 at 3:20 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr" style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box"><span dir="ltr">Hi Nouf,</span></div>
<div dir="ltr" style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box"><span dir="ltr">Thank you for contacting Centerpoint.</span></div>
<div dir="ltr" style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box"><span dir="ltr">Kindly accept our full apologies for the inconvenience we have caused you, this is definitely not the experience we wish you to have.</span></div>
<div dir="ltr" style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">
<span dir="ltr">As per our policy you are not allowed to exchange any product outside of the territory. </span><span dir="ltr">We apologise for any confusion.</span>
</div>
<div dir="ltr" style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box"><span dir="ltr">We thank you for your understanding and cooperation.</span></div>
<div dir="ltr" style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box"><span dir="ltr">Feel free to get in touch with us for further assistance.</span></div>
<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Centrepoint </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5859054