Subject: Ticket Assigned - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 16 Mar 2023 08:58:37 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.  Hi there,

This one is for return too (size is too small) please support to process the return at your end.

I have tried many times for return of this item online in the app, but it’s just not working.

Meanwhile I will be giving both items to the driver when he arrives.

Best regards,
Shelly
________________________________
From: support=[email-masked] <support=[email-masked]> on behalf of Centrepoint <[email-masked]>
Sent: Wednesday, March 15, 2023 8:36:55 PM
To: Shelly Fei <[email-masked]>
Subject: We’ve received your return request.

Here’s what you need to do next.

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We’ve received your return request.

Hi Shelly Fei, thank you for getting in touch with us. Here’s how your return 1004047434 for order 9419687328 will work.
Our delivery partner will pick up your return in around 2-5 business days.

Order Details

Item

Description

Total Price

[https://media.centrepointstores.com/i/centrepoint/7001221228Pink-7001221228PinkAW21CP0310821_01-2100.jpg?fmt=auto&h=150&w=150&qlt=90&sm=c]
CENTREPOINT
Styli Non Padded Non Wired All Lace Multi Strap Back Longline Bralette
Color: Pink
Size: M
Quantity: 1
AED 36

Total   AED 36
[https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png]
1. Box up your return

Please include the invoice, price tags and any warranty information.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png]
2. Hand over your return

Our delivery partner will pick it up from your doorstep.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png]
3. Receive your refund

This will be issued after we receive your products in our warehouse and conduct a quality check.

Here's how your refund works:

  *   If you’ve paid by cash on delivery, the refund will be credited to your Shukran Pay wallet.
  *   Refunds to your credit card or debit card may take 4-15 business days to process.
  *   Refunds for any Shukrans, gift cards or return vouchers you’ve spent will also be credited to your Shukran Pay wallet.

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