Subject: New Reply Received - My Account
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 16 Mar 2023 08:10:12 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  My Account  Ticket comment <div dir="auto">Thank you for the response , the amount from my card  that i suppose to add for the total price is not debited to my account , but the amount from my credit account was unsuccessful but still not yet credited. It was unsuccesful purchase of items. <br><br><br><br><br><div id="hw_signature">Sent from my phone</div>
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<div>From: Landmark Group &lt;[email-masked]&gt;<br>Date: Thu, 16 Mar 2023, 10:32 am<br>To: [email-masked]<br>Subject: Re: [#5856787] - My Account<br>
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<div dir="ltr">Hi Maria,</div>
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<div dir="ltr">Thank you for contacting Centrepoint and giving us the opportunity to assist you.</div>
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<div dir="ltr">We apologise for the inconvenience caused to you.</div>
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<br>We'd like to confirm you that order has not been placed successfully as the payment from your credit card used has been unsuccessful.<br><br>Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.<br><br>If a transaction is not captured, it will be reversed back to the card. We would request you to please check with your respective bank.<br><br>If you still face the issue feel free to get in touch with us for further assistance.<br><br>Thank you,</div>
<div dir="ltr"> Centrepoint Support Team<br>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;opacity:0;max-height:0px;line-height:0px;color:#ffffff">5856787:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5856787