Subject: Ticket Assigned - Conversation with drwalaa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 16 Mar 2023 06:51:45 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with drwalaa drwalaa                    2           10:42 AM, 16th Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            10:42 AM, 16th Mar                   Centrepoint UAE whatsapp bot                    Hello Drwalaa , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            10:42 AM, 16th Mar                     drwalaa                    2           10:43 AM, 16th Mar                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            10:43 AM, 16th Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:43 AM, 16th Mar                     drwalaa                    2           10:43 AM, 16th Mar                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:43 AM, 16th Mar                     drwalaa                    1           10:43 AM, 16th Mar                   Centrepoint UAE whatsapp bot                   Please enter your email address           10:43 AM, 16th Mar                     drwalaa                    Drwalaaelmorsy&yahoo.com           10:43 AM, 16th Mar                   Centrepoint UAE whatsapp bot                   Please enter your email address           10:43 AM, 16th Mar                     drwalaa                    [email-masked]           10:44 AM, 16th Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           10:44 AM, 16th Mar                   Reena                   Good Afternoon Drwalaa, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you           10:47 AM, 16th Mar                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           10:49 AM, 16th Mar                   Reena                   Drwalaa, I have not received a response from you still, please confirm if we are still connected?           10:49 AM, 16th Mar                   Reena                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Centrepoint in case of any unanswered query.           10:51 AM, 16th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5857479