Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Thu, 16 Mar 2023 06:28:03 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello I would like to cancel my latest order           10:16 AM, 16th Mar                   Reena                   Good Morning Dear Customer, Thank you for contacting us. This is Reena, I will be happy to assist you.           10:17 AM, 16th Mar                     User                    #8419951590           10:18 AM, 16th Mar                   Reena                   It will just take a moment to check the details for you.           10:19 AM, 16th Mar                     User                    Ok           10:19 AM, 16th Mar                   Reena                   We sincerely apologize for the inconvenience caused.           10:21 AM, 16th Mar                   Reena                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transi
 t and is with the courier now.           10:21 AM, 16th Mar                   Reena                   However, we would request you to not accept the delivery of your order.           10:22 AM, 16th Mar                   Reena                   Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           10:22 AM, 16th Mar                   Reena                   Once the order will return back to warehouse we will process the refund for the same as soon as possible.           10:22 AM, 16th Mar                     User                    Ok thank you           10:22 AM, 16th Mar                   Reena                   Please let us know if we can assist you any other queries.           10:25 AM, 16th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Homecentre.   Have a wonderful day.           10:27 AM, 16th Mar                                          View conversation
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