Subject: New Reply Received - I went for alsalam mall to collect my items the guy there said not receving your items how
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 16 Mar 2023 06:15:12 +0000

Hi Reena kumari,  The customer has responded to the ticket.  I went for alsalam mall to collect my items the guy there said not receving your items how  Ticket comment <div>Its okay the problem is solve but ihave another problem my knet refund not depoeit in my bank this is since yesterday <br><br>
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<div>On 15 Mar 2023, at 10:18 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5828022</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5828022<br><br>لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
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<div dir="ltr">Reena kumari : </div>
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<div style="" dir="ltr">Hi Shahad,</div>
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<div style="">Thankyou for reaching out to Centrepoint.</div>
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<div style="">Yourorder ID is now ready for collection. Kindlymake sure to have your Kuwait ID or Passport, during the pickup. </div>
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<div style="">Also,make sure to have the SMS ready, as it is needed in the branch to be able tocomplete the pickup process. </div>
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<div style="">We would request you to kindly visit your store collection branch and collect your order.</div>
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<div style="">If still you will face any issue, please get back to us.<br>
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<div style="">Feelfree to reach out to us if you need any further assistance. </div>
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<div>Thank You,</div>
<div>Centrepoint Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5828022