Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Wed, 15 Mar 2023 12:23:16 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           04:01 PM, 15th Mar                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Homecentre. This is Reena, I will be happy to assist you.           04:05 PM, 15th Mar                     User                    Last week, I had an order, one of which was supposed to arrive on March 19th and another one on March 20th. Yesterday, I went to the home center and told them that I would go and pick it up tomorrow myself, and I made the payment.  But today they called me again, saying that they will bring me home on Saturday.  Now I don't know what to do?  I will pick it up tomorrow myself, will they bring it to me on Saturday?           04:06 PM, 15th Mar                     User                             04:08 PM, 15th Mar                   Reena                   It will just take a
  moment to check the details for you.           04:08 PM, 15th Mar                     User                    Ok           04:08 PM, 15th Mar                     User                    Im still waiting           04:15 PM, 15th Mar                     User                    Hello??           04:17 PM, 15th Mar                   Reena                   We sincerely apologize for the delay.           04:18 PM, 15th Mar                   Reena                   We would like to inform you that as they have contacted you they will delivery your order as discussed on the call.           04:19 PM, 15th Mar                   Reena                   In case they will not deliver your order, please do let us know. We will do the needful.           04:20 PM, 15th Mar                   Reena                   Please let us know if we can assist you any other queries.           04:21 PM, 15th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping
  with Homecentre.   Have a wonderful day.           04:22 PM, 15th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5853400