Subject: Note Added - [#5850424] Re: You haven't collected order number 8419015492
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Mar 2023 08:30:19 +0000

Hi ,    Arun Tiwari added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5850424    Subject:  Re: You haven't collected order number 8419015492   Requester: Ella    Note Content:   <div dir="ltr">
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<div dir="ltr">Dear  Team, </div>
<div dir="ltr">Please Note that the order is available at store but we are unable to reach the customer as his no is not reachable.<span></span>
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<div dir="ltr">Thanks &amp; Regards</div>
<div dir="ltr">Arun</div>
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<div>From: Reddy Prasad &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, March 15, 2023 9:14:31 AM<br>
<b>To:</b> support cen &lt;[email-masked]&gt;; Youraj Kinhikar &lt;[email-masked]&gt;; Arun Tiwari &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5850424] - Re: You haven't collected order number 8419015492
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<div class="x_MsoNormal">Dear <a id="OWAAME007F6588DA642D1ACCBD0B3383D3E67" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Arun Tiwari</span></a>
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<div class="x_MsoNormal">Please check and hand over the order as per system shipment is available in store
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<div class="x_MsoNormal"><img width="1319" height="89" id="x_Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNDc2NTUzMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.9gmSwugr5Jx4Nm7h5gAYlAN_-LdkxT9TjIQ5w3NnCV0" data-id="2044014765533" style="width:13.7395in; height:.927in"></div>
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<div class="x_MsoNormal">Regards</div>
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<div class="x_MsoNormal">Reddy Prasad</div>
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<b>From:</b> Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, March 15, 2023 9:10 AM<br>
<b>To:</b> Youraj Kinhikar &lt;[email-masked]&gt;<br>
<b>Cc:</b> Reddy Prasad &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5850424] - Re: You haven't collected order number 8419015492</div>
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<b><i><span style="font-size:13.5pt; color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">Hi team,</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">Problem Statement:  Click and collect<br>
Order Date : Mar 12, 2023<br>
Order ID: 8419015492<br>
Tracking ID: 841901549230999991</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">Store code: Centrepoint21125</span></div>
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Assistance Required: Need help on urgent basis.<br>
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Issue Description: As per the Hybris the order is ready for pickup but cx has reported that store staff that order was not there and got cancelled because of payment failed.</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">Please check if order is available at the store if yes kindly contact the customer.<br>
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Regards,</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">Reena</span></div>
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</span><span style='font-size:1.0pt; font-family:"fdtktid",serif; color:white'>5850424:1125156</span><span style="font-size:10.5pt; font-family:-Apple-System">
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