Subject: Ticket Assigned - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 15 Mar 2023 07:59:03 +0000 (UTC)

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns Refer to order number: 9418866442 some of the items has returned at the center point Al ghurair  store.

I have returned two items and third itemblack pants requested for the size replacement at the store, the store staff took my request and told to me come next day to collect the item, since they have placed new order on my behalf.

Next day went to same store, there was new staff and they don't know anything about it. 

As per the customer care the third item was issued a voucher which they gave me verbally .

Voucher code: 94188664422314570676, which is not working.

Where is my refund , why is the voucher not working. Why the staff at the store issued voucher with out my permission?

In shrory I didn't received a refund for the third itemblack pants

Regard
Syed rahamath
0569151250 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5851394