Subject: Ticket Assigned - Conversation with Siham Shaikh
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 15 Mar 2023 07:21:14 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Siham Shaikh Siham Shaikh                    Hello           10:50 AM, 15th Mar                     Siham Shaikh                    Still no update           10:50 AM, 15th Mar                   Reena                   Good Afternoon Siham, Thank you for contacting Max. This is Reena, I will be happy to assist you.           10:59 AM, 15th Mar                   Reena                   It will just take a moment to check the details for you.           11:03 AM, 15th Mar                   Reena                   Thank you for your patience           11:07 AM, 15th Mar                   Reena                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           11:07 AM, 15th Mar                     Siham Shaikh                    I am following up non stop since yesterday eveni
 ng           11:07 AM, 15th Mar                   Reena                   Kindly note that our team is working to resolve your issue and will get back to you as soon as possible.           11:07 AM, 15th Mar                     Siham Shaikh                    Everytime someone says that v will follow up           11:08 AM, 15th Mar                     Siham Shaikh                    But then there is no update           11:08 AM, 15th Mar                     Siham Shaikh                    Just if possible try to cancel that order           11:08 AM, 15th Mar                     Siham Shaikh                    And refund my wallet money           11:08 AM, 15th Mar                     Siham Shaikh                    As I already placed fresh order for same items as I needed them urgently           11:08 AM, 15th Mar                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           11:14 AM
 , 15th Mar                   Reena                   Please allow us some time to do a needful and we will let you know the update on your e-mail id.           11:14 AM, 15th Mar                   Reena                   Please let us know if we can assist you any other queries.           11:19 AM, 15th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           11:20 AM, 15th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5851256