Subject: Ticket Assigned - Conversation with Jobin Jacob
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 15 Mar 2023 07:01:49 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jobin Jacob Jobin Jacob                    How many times should I ask about this??           10:44 AM, 15th Mar                     Jobin Jacob                    This cashback expires tomorrow           10:44 AM, 15th Mar                     Jobin Jacob                    You guys are waiting for it to expire rather than fix the issue           10:45 AM, 15th Mar                   Reena                   Good Afternoon Jobin, Thank you for contacting Max. This is Reena, I will be happy to assist you.           10:46 AM, 15th Mar                     Jobin Jacob                    Reena, I'm fed up with your support team. It's been almost 10 days now           10:47 AM, 15th Mar                   Reena                   It will just take a moment to check the details for you.           10:48 AM, 15th Mar                   Reena                   We sincerely 
 apologize for the inconvenience caused.           10:51 AM, 15th Mar                     Jobin Jacob                    What's the solution for this issue?           10:51 AM, 15th Mar                     Jobin Jacob                    Your colleague Mais said he/she will fix this in 24 Hours.           10:52 AM, 15th Mar                   Reena                   We understand that this would be really frustrating for you, kindly note that our team is working to resolve your issue and will get back to you as soon as possible.           10:53 AM, 15th Mar                     Jobin Jacob                    10 days weren't enough?           10:54 AM, 15th Mar                     Jobin Jacob                    This is really frustrating.           10:54 AM, 15th Mar                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           10:56 AM, 15th Mar                   Reena                   Pl
 ease allow us some time to do a needful and we will let you know the update on your e-mail id.           10:57 AM, 15th Mar                     Jobin Jacob                    Okay.           10:57 AM, 15th Mar                     Jobin Jacob                    Thank you Reena.           10:57 AM, 15th Mar                   Reena                   Please let us know if we can assist you any other queries.           10:58 AM, 15th Mar                     Jobin Jacob                    Nothing else           10:59 AM, 15th Mar                   Reena                   It was a pleasure to assist you. Thank you for contacting Max.   Have a wonderful day.           11:01 AM, 15th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5851112