Subject: New Reply Received - Re: Sorry, we had to cancel your order
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 15 Mar 2023 06:13:39 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Re: Sorry, we had to cancel your order  Ticket comment <div dir="auto">What is my credit account ?</div>
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<div>On Wed, 15 Mar, 2023, 10:23 am Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Mohammed,</div>
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<div dir="ltr">Thank you for reaching out to Splash and giving us the opportunity to help you.<br><br>We sincerely apologize for any inconvenience caused to you.<br><br>As per the status, the order has been returned back to our warehouse and a refund has been processed for the amount BHD 4.05 into your my credit account.<br><br>We understand you are anxious to get this product as soon as possible. However, the refund has now been processed and is not with us now so we would recommend to place the order again using a suitable mode of payment. We'll make sure you get your items this time.<br><br>Again, please accept our sincere apologies for this.<br><br>Thank You,</div>
<div dir="ltr">Splash Support Team <br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5849738