Subject: Ticket Assigned - Conversation with Micheal
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 15 Mar 2023 05:09:26 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Micheal Micheal                    Hi this my order will rech today right           08:47 AM, 15th Mar                   Reena                   Good Morning Micheal, Thank you for contacting Max. This is Reena, I will be happy to assist you.           08:53 AM, 15th Mar                     Micheal                             08:53 AM, 15th Mar                   Reena                   It will just take a moment to check the details for you.           08:56 AM, 15th Mar                     Micheal                    Ok           08:58 AM, 15th Mar                     Micheal                    Tomorrow morning I will leave Dubai fly back to my country           08:59 AM, 15th Mar                   Reena                   Thank you for your patience           08:59 AM, 15th Mar                     Micheal                    Please delivery today please           08:59 AM, 15th Mar                   Reena                   Please accept our full apologies we see that your order has been delayed by 2 days           08:59 AM, 15th Mar                   Reena                   We would request you to please confirm with us your address-MOE THERAPY CENTER BRANCH Emerald Building - Al Barsha - Al Barsha 1 - Dubai           09:00 AM, 15th Mar                     Micheal                    Yes           09:00 AM, 15th Mar                     Micheal                    Address is correct           09:00 AM, 15th Mar                   Reena                   We have forwarded your query to the concern team and will be try to deliver your order as soon as possible.           09:00 AM, 15th Mar                   Reena                   Please allow us some time to do a needful.           09:01 AM, 15th Mar                     Micheal                    I need today please           09:01 AM, 15th Mar                     Micheal                    It’s my last day in Dubai           09:01 AM, 15th Mar                     Micheal                             09:02 AM, 15th Mar                     Micheal                    If it’s doesn’t show me arriving next day I will not buy it           09:02 AM, 15th Mar                     Micheal                    I brought this for my birthday actually           09:03 AM, 15th Mar                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           09:03 AM, 15th Mar                     Micheal                    My birthday was 13 march           09:03 AM, 15th Mar                   Reena                   Please give us some time, because the issue has been escalated to the concerned team, and they will try their best to help you properly.           09:04 AM, 15th Mar                   Reena                   Please let us know if we can assist you any other queries.           09:04 AM, 15th Mar                     Micheal                    If not arrive today           09:04 AM, 15th Mar                     Micheal                    I will not pay for this           09:04 AM, 15th Mar                     Micheal                    Because my payment is COD           09:05 AM, 15th Mar                     Micheal                    And will cancel           09:05 AM, 15th Mar                   Reena                   We understand that this would be really frustrating for you, kindly note that our team is working to resolve your issue and will get back to you as soon as possible.           09:05 AM, 15th Mar                     Micheal                    Ok please           09:06 AM, 15th Mar                   Reena                   Please let us know if we can assist you any other queries.           09:06 AM, 15th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           09:08 AM, 15th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5850600