Subject: Ticket Assigned - Conversation with Lara Darazi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Mar 2023 05:02:26 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Lara Darazi Lara Darazi                    Hi           08:41 AM, 15th Mar                   Reena                   Good Morning Lara, Thank you for contacting us. This is Reena, I will be happy to assist you.           08:46 AM, 15th Mar                     Lara Darazi                    Please i need an update           08:46 AM, 15th Mar                     Lara Darazi                    I returned this           08:46 AM, 15th Mar                     Lara Darazi                    & still refund not processed           08:46 AM, 15th Mar                     Lara Darazi                    I need an answer!!!!           08:46 AM, 15th Mar                     Lara Darazi                             08:46 AM, 15th Mar                     Lara Darazi                             08:46 AM, 15th Mar                   Reena                   It will just take a m
 oment to check the details for you.           08:48 AM, 15th Mar                     Lara Darazi                    Ok           08:48 AM, 15th Mar                   Reena                   Thank you for your patience           08:52 AM, 15th Mar                     Lara Darazi                    So?           08:53 AM, 15th Mar                   Reena                   We sincerely apologize for the inconvenience caused.           08:53 AM, 15th Mar                   Reena                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           08:54 AM, 15th Mar                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           08:54 AM, 15th Mar                     Lara Darazi                    Every time you say this           08:55 AM, 15th Mar                     Lara Darazi                    Soon?    
        08:55 AM, 15th Mar                     Lara Darazi                    Its been too long           08:55 AM, 15th Mar                     Lara Darazi                    So why???           08:55 AM, 15th Mar                   Reena                   We understand that this would be really frustrating for you, kindly note that our team is working to resolve your issue and will get back to you as soon as possible.           08:58 AM, 15th Mar                   Reena                   Please let us know if we can assist you any other queries.           09:00 AM, 15th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           09:01 AM, 15th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5850575