Subject: Ticket Assigned - Conversation with Roberta Cassiem
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Mar 2023 04:57:47 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Roberta Cassiem Roberta Cassiem                    Good morning. Please have the courier for my purchase get in touch me with ASAP, about when I can my delivery           08:37 AM, 15th Mar                     Roberta Cassiem                    This was meant to be delivered yesterday           08:37 AM, 15th Mar                     Roberta Cassiem                    I appreciate your speedy assistance           08:38 AM, 15th Mar                   Reena                   Good Morning Roberta, Thank you for contacting us. This is Reena, I will be happy to assist you.           08:45 AM, 15th Mar                     Roberta Cassiem                    Good morning Reena. Please could you follow up on my delivery.           08:46 AM, 15th Mar                   Reena                   It will just take a moment to check the details for you.           08:47 AM, 15th Mar                   Reena                   Thank you for your patience           08:50 AM, 15th Mar                   Reena                   We sincerely apologize for the inconvenience caused.           08:50 AM, 15th Mar                   Reena                   We will escalate your query regarding delayed delivery to the concern team and will be in touch with you asap to assist you in resolving this concern.           08:50 AM, 15th Mar                   Reena                   Please allow us some time to do a needful.           08:50 AM, 15th Mar                     Roberta Cassiem                    I keep getting the same response from everyone who I chat with.           08:51 AM, 15th Mar                     Roberta Cassiem                    And the ‘needful’ never seems to. E done           08:52 AM, 15th Mar                     Roberta Cassiem                    Be*           08:52 AM, 15th Mar                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           08:52 AM, 15th Mar                   Reena                   Please let us know if we can assist you any other queries.           08:54 AM, 15th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           08:57 AM, 15th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5850556