Subject: New Reply Received - Complaint against supervisor
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 15 Mar 2023 04:36:27 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Complaint against supervisor  Ticket comment <div dir="ltr">Have a nice day Max Support Team<div><br></div>
<div>Thank you very much for your prompt response. With reference to the above-mentioned subject and further to my previous email, please be informed that we have visited the store as per following:</div>
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<div><b>Name:- Rajiv Kumar</b></div>
<div><b>Mobile Number:- 0555867013</b></div>
<div><b>Date:- 12/03/2023</b></div>
<div><b>Time:- 05:00pm</b></div>
<div><b>Venue:- Dalma Mall, Abu Dhabi</b></div>
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<div>In addition, a tax invoice is available with me and may be shared with your team subject to request.</div>
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<div>Awaiting your action in this regard</div>
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<div>Regards</div>
<div>Rajiv Kumar</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Mar 14, 2023 at 6:15 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div>Hi Rajiv,<br>
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<div>Thank you for contacting Max.<br>
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<div>We are truly sorry to hear that you were not assisted properly by our store staff member. This is surely not the experience we want our customers to have when they shop with us. <br>
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<div>We take matters like these very seriously. We have now forwarded the feedback to our store and they are surely going to take a strict action on this. </div>
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<div>We would request you to kindly confirm with us your name, contact number, date and time when you visited the store.<br>
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<div>Again, please accept our sincere apologies for this.<br>
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<div>Thank You,</div>
<div>Max Support Team </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5846541