Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 14 Mar 2023 17:03:12 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  Returns  Ticket comment <div>I will visit the store from where i picked up my order.. but i don’t have invoice .i have the original packing in which my order was packed .</div>
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<div>On Tuesday, 14 March 2023, Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Mohammad,<br><br>Thank you for shopping with Max.<br> <br>We understand that you wish to exchange your some of the items. Please know that in order to exchange the item.<br><br>You can return your Max product to a Max store, and use your cash refund or Credit Note to buy similar or new product right away. <br><br>However, please know that the price of the item may vary in store because of promotional offers running on website. So, you might have to pay the difference of the item you pick and the credit note.<br><br> If you do not wish to visit the store, you can contact our customer support team on 8000-1629 to make a return and to be notified of the refund amount based on our return policy. You can also drop off your return to any Max store across the Bahrain.<br> <br>In order to do that you need to:<br> <br>·Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any Max store in the Bahrain.<br><br> ·Hand over your return: An authorized staff member will take your package and hand you an acknowledgement receipt. Please keep this safe. <br><br>·Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.<br> <br>Don't forget to check the returns policy first to see which products we don't take back. You have within 14 days to do a return and a refund. </div>
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<div dir="ltr">If you want us to create a return request on your behalf, please get back to us with item name.<br><br>** Please note, all ELECTRONIC items are non-returnable as per our returns policy.<br> <br>Feel free to get in touch with us for further assistance.<br> <br>Thank You,<br>Max Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5845782