Subject: Note Added - [#5745095]
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 14 Mar 2023 15:23:09 +0000

Hi ,    Jovy Gamit added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5745095    Subject:     Requester: Himanshu Wason    Note Content:   <div dir="ltr">
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<span id="ms-outlook-ios-cursor"></span>Hi Akshay, </div>
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<div dir="ltr">Good day, </div>
<div dir="ltr">Kindly note that It was picked up on 22nd Feb around 16:01 PM with ID verification.</div>
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<div dir="ltr">Please find the attached fulfillment details for reference. Thanks<span></span><span></span>
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<div dir="ltr">Regards,</div>
<div dir="ltr">Jovy</div>
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<div>From: Akshay Berry &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, March 12, 2023 11:42 AM<br>
<b>To:</b> Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;; support spl &lt;[email-masked]&gt;; Jovy Gamit &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5745095] -
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<a id="OWAAMD5C1FA7D33354A01BB9DABBA4EF9FA99" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Jovy</span></a>
<a id="OWAAM46433582A98E4F0390316D19E2F0655B" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Jainul</span></a>,</div>
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Reminder on the below.</div>
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Order ID:9414543640</div>
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Store Code: Splash21248</div>
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Regards,</div>
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<img width="122" height="58" id="_x0000_i1026" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNDY5NTU4MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.1bj_G_mdyWQgr8zi87WZ4J9g7HM_4FpkqsalbjspvKc" data-id="2044014695582" alt="Logo

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<b><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b>
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<span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif; color:#242424; background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'></span></b>
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<span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span>
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<span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span>
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<b>From:</b> Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, March 8, 2023 2:07 PM<br>
<b>To:</b> Akshay Berry &lt;[email-masked]&gt;; support spl &lt;[email-masked]&gt;; Jovy Gamit &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5745095] -</div>
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HI <a id="OWAAM10E380906B6C42A9916DEA5E58DA2C68" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Jovy Gamit</span></a>
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Please check and do the needful…</div>
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<span style="font-size:10.0pt">Best Regards!</span>
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<span style="font-size:10.0pt">M.Hussain</span>
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<b>From:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, March 7, 2023 5:25 PM<br>
<b>To:</b> support spl &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jainul Ameer Mohammed Hussain &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5745095] -</div>
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Hi <a id="OWAAM3C557E6B41E9478A9F77FC1A27BCD54D" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Jainul Ameer Mohammed Hussain</span></a>,</div>
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Assist to check order availability in store. Customer says he did not collect.</div>
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Order ID:9414543640</div>
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Store Code: Splash21248</div>
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Regards,</div>
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<img width="122" height="58" id="Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNDY5NTU4MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.1bj_G_mdyWQgr8zi87WZ4J9g7HM_4FpkqsalbjspvKc" data-id="2044014695582" alt="Logo

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<b><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b>
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<span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif; color:#242424; background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'></span></b>
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<span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span>
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<span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span>
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<b>From:</b> Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, March 1, 2023 3:18 PM<br>
<b>To:</b> Charissa MariePastor &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5745095] -</div>
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<b><i><span style="font-size:13.5pt; color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style="font-size:10.5pt; font-family:-Apple-System">Hi Team,</span>
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<span style="font-size:10.5pt; font-family:-Apple-System">Dear Team,</span>
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<span style="font-size:10.5pt; font-family:-Apple-System">Any update?</span>
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Problem Statement: Click and Collect<br>
Order Date: Feb 13, 2023<br>
Order ID:9414543640<br>
Tracking ID: 941454364099990001<br>
Store Code: Splash21248<br>
Assistance Required: POC ( Proof Of Collection)<br>
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As per tracking order collected on Feb 22, 2023 however, customer has denied receiving this order. Please share proof of collection regarding the same along with signature, ID proof.<br>
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Thank you for your help!<br>
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Regards,<br>
Ziena.</span>
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<span style="font-size:10.5pt; font-family:-Apple-System"><br>
</span><span style="font-size:1.0pt; font-family:fdtktid; color:white">5745095:1125156</span><span style="font-size:10.5pt; font-family:-Apple-System">
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