Subject: Note Added - [#5726055] Wrong item delivered Order#9415130531
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 14 Mar 2023 13:47:46 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5726055    Subject:  Wrong item delivered Order#9415130531   Requester: Akkehlmann    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAMA50DB84641074CFA8E55290AA43B9529" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Babyshop</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Item what customer had ordered is OOS for now. Please take the return &amp; process refund.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Please do call customer &amp; explain so that customer doesn’t get further annoyed.</span></div>
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<div>From:<span lang="EN-US"> Babyshop &lt;[email-masked]&gt;
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<b>Sent:</b> Saturday, 11 March 2023 4:52 PM<br>
<b>To:</b> Ankkur Gupta &lt;[email-masked]&gt;; Nashid Abdulnazar &lt;[email-masked]&gt;; Deepak Kumar Shah &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5726055] - Wrong item delivered Order#9415130531</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Hi Team,</span></div>
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<strong><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Any update on this.</span></strong><b><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"><br>
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Problem Statement: Wrong Product Delivered Again<br>
Order Date: Feb 19, 2023<br>
Order ID: 9415352849 <br>
Tracking ID: FP021923002073<br>
Assistance Required: Need Urgent Assistance<br>
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Issue Description: Customer is reporting that "As for the new order 9415352849 I expect an exchange of the product for the correct item and a compensation for wasting my time".<br>
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"I will not be doing another return and waiting for my money back for who knows how long. Neither will I buy another one of these carriers as for sure it will arrive in the wrong color again as you have an issue with the product in the warehouse".<br>
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Kindly look into this concern and do needful.<br style="box-sizing: border-box">
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<span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Thank You,<br>
</span><span style="font-size:10.5pt;font-family:-Apple-System;color:black">Babyshop </span><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Support Team</span>
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<span style="font-size:10.5pt;font-family:-Apple-System"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5726055:1125156</span><span style="font-size:10.5pt;font-family:-Apple-System">
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