Subject: Ticket Assigned - Conversation with Alaa Elshennawy
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Mar 2023 12:04:13 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Alaa Elshennawy Alaa Elshennawy                    Heey           03:52 PM, 14th Mar                     Alaa Elshennawy                    Could you please check if order been delivered or not yet           03:52 PM, 14th Mar                     Alaa Elshennawy                    Thank you, we'll notify you when your order  9419364453 for Juniors Walt 2-in-1 High Chair... +1more item(s) is ready for collection from Centrepoint  Dubai Mall , Dubai - 1st Floor.           03:54 PM, 14th Mar                   Reena                   Good Afternoon Alaa, Thank you for contacting us. This is Reena, I will be happy to assist you.           03:55 PM, 14th Mar                   Reena                   It will just take a moment to check the details for you.           03:55 PM, 14th Mar                   Reena                   Thank you for your patience           03:56 PM, 14th Mar                   Reena                   We see that you have placed the order on Mar 13, 2023 and expected collection date is Mar 14, 2023           03:56 PM, 14th Mar                   Reena                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days.           03:57 PM, 14th Mar                   Reena                   You’ll receive an SMS and an email when your order is ready for collection.           03:57 PM, 14th Mar                   Reena                   We will try to deliver your order at store as soon as possible           03:58 PM, 14th Mar                   Reena                   Please let us know if we can assist you any other queries.           04:00 PM, 14th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           04:03 PM, 14th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5846683