Subject: New Reply Received - Faulty Car Seat
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 14 Mar 2023 11:33:00 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Faulty Car Seat  Ticket comment <div dir="auto">
<div>Hello,</div>
<div dir="auto"><br></div>
<div dir="auto">This is not a resolution?</div>
<div dir="auto"><br></div>
<div dir="auto">I would like to make a formal complaint. Can you please advise how I do this?</div>
<div dir="auto"><br></div>
<div dir="auto">Thank you,</div>
<div dir="auto">Miranda </div>
<div dir="auto"><br></div>
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<br><br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 14 Mar 2023, 14:56 Babyshop, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Miranda,<br><br>Thank you for contacting Babyshop.</div>
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<div dir="ltr">​We sincerely apologise for the inconvenience caused to you.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We would request you to please visit a nearest Babyshop or Centrepoint store with the order with invoice. One of our staff will check the order and will assist you further.</div>
<div dir="ltr">​<br>
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<div dir="ltr">Thank you for your understanding and cooperation.</div>
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<div dir="ltr">Feel free to contact us for further assistance.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Thank you,</div>
<div dir="ltr">Babyshop Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5671190