Subject: Ticket Assigned - Conversation with Saman Shaikh Ahmed
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 14 Mar 2023 11:16:50 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Saman Shaikh Ahmed Saman Shaikh Ahmed                    Hi           02:50 PM, 14th Mar                     Saman Shaikh Ahmed                    I had 61 aed in my Shukran card now it says 0           02:50 PM, 14th Mar                   Reena                   Good Afternoon Saman, Thank you for contacting Babyshop. This is Reena, I will be happy to assist you.           02:56 PM, 14th Mar                     Saman Shaikh Ahmed                    Hi Reena           02:56 PM, 14th Mar                     Saman Shaikh Ahmed                    I had 61 aed in my Shukran card now it says 0           02:56 PM, 14th Mar                     Saman Shaikh Ahmed                    I had 61 dhs now it says 0           02:57 PM, 14th Mar                     Saman Shaikh Ahmed                    I have no idea what happpened           02:57 PM, 14th Mar                   Reena                   We would request you to kindly share with us your e-mail id.           03:00 PM, 14th Mar                     Saman Shaikh Ahmed                    I have two accounts and I’m not sure which id was used.           03:01 PM, 14th Mar                     Saman Shaikh Ahmed                    [email-masked] (This email is inactive)  [email-masked]           03:01 PM, 14th Mar                     Saman Shaikh Ahmed                    The number is the same for the email ids           03:01 PM, 14th Mar                     Saman Shaikh Ahmed                             03:02 PM, 14th Mar                   Reena                   Thank for sharing your e-mail id.           03:05 PM, 14th Mar                   Reena                   We sincerely apologize for the inconvenience caused.           03:07 PM, 14th Mar                     Saman Shaikh Ahmed                    Could you tell me what exactly happened           03:07 PM, 14th Mar                   Reena                   We would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.           03:09 PM, 14th Mar                   Reena                   If the same problem persists, please provide us with the following details so that we can forward it for further assistance:           03:09 PM, 14th Mar                   Reena                   - email address : - Country of access - type of device used           03:09 PM, 14th Mar                   Reena                   - Application version. - System version           03:09 PM, 14th Mar                     Saman Shaikh Ahmed                    I’m in uae           03:12 PM, 14th Mar                     Saman Shaikh Ahmed                    iPhone 12 pro           03:12 PM, 14th Mar                   Reena                   We will escalate your query to the concern team and will be in touch with you asap to assist you in resolving this concern.           03:14 PM, 14th Mar                   Reena                   Please allow us some time to do a needful and we will update you by e-mail.           03:14 PM, 14th Mar                   Reena                   Please let us know if we can assist you any other queries.           03:14 PM, 14th Mar                     Saman Shaikh Ahmed                    Thanks           03:14 PM, 14th Mar                     Saman Shaikh Ahmed                    Pls share the update on   [email-masked]           03:15 PM, 14th Mar                   Reena                   We will update you by e-mail id [email-masked].           03:15 PM, 14th Mar                     Saman Shaikh Ahmed                    Thanks           03:15 PM, 14th Mar                   Reena                   It was a pleasure to assist you. Thank you for contacting Babyshop.   Have a wonderful day.           03:16 PM, 14th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5846284