Subject: Ticket Assigned - Conversation with Asim Awan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Mar 2023 09:28:14 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Asim Awan Asim Awan                    Hi           01:08 PM, 14th Mar                   Reena                   Good Afternoon Asim, Thank you for contacting us. This is Reena, I will be happy to assist you.           01:10 PM, 14th Mar                     Asim Awan                    Hi reenA           01:11 PM, 14th Mar                     Asim Awan                    I have one order but still i don’t know where is my order           01:12 PM, 14th Mar                     Asim Awan                    Arriving date is today but no confirmation           01:13 PM, 14th Mar                   Reena                   It will just take a moment to check the details for you.           01:15 PM, 14th Mar                     Asim Awan                    Okay           01:17 PM, 14th Mar                   Reena                   We would like to inform you that we are unable to locate your order id, we would request you to kindly confirm with us your order number,           01:20 PM, 14th Mar                     Asim Awan                    9419223953           01:21 PM, 14th Mar                   Reena                   Thank you for sharing order number.           01:22 PM, 14th Mar                   Reena                   We sincerely apologize for the inconvenience caused.           01:22 PM, 14th Mar                     Asim Awan                    Now what happened           01:23 PM, 14th Mar                   Reena                   We will escalate your query regarding delivery to the concern team and will be in touch with you asap to assist you in resolving this concern.           01:23 PM, 14th Mar                   Reena                   Please give us some time, because the issue has been escalated to the concerned team, and they will try their best to help you properly.           01:24 PM, 14th Mar                     Asim Awan                    Yeah try to do earlier           01:24 PM, 14th Mar                     Asim Awan                    Because also i am waiting 2 days           01:25 PM, 14th Mar                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           01:25 PM, 14th Mar                   Reena                   Please let us know if we can assist you any other queries.           01:25 PM, 14th Mar                     Asim Awan                    No thanks           01:25 PM, 14th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           01:27 PM, 14th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5845460