Subject: Ticket Assigned - Conversation with M
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Mar 2023 08:11:08 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with M M                    Hi I am just wondering           11:25 AM, 14th Mar                     M                    Should I pay here or CASH ON DELIVERY? Because that option was what I chose COD           11:25 AM, 14th Mar                     M                    And then I have to pay online before they deliver my order?           11:25 AM, 14th Mar                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           11:34 AM, 14th Mar                     M                    Should I pay here or CASH ON DELIVERY? Because that option was what I chose COD           11:36 AM, 14th Mar                     M                    And then I have to pay online before they deliver my order?           11:36 AM, 14th Mar                     M                             1
 1:36 AM, 14th Mar                   Reena                   We see that you are contacting us regarding the order id 8419098731           11:41 AM, 14th Mar                     M                    Yes           11:42 AM, 14th Mar                     M                    Items from Order# 8419098731 AWB 100080434476 are out for delivery today, please be available to receive it. Track it https://centrepoint.app.link/uQKV7XzA7xb.           11:42 AM, 14th Mar                     M                    But I am wondering should I pay in this link send by POSTAPLUS in order for me to receive my order?           11:42 AM, 14th Mar                     M                    Because it was supposed to be delivered yesterday and I didn't receive any           11:42 AM, 14th Mar                     M                    And I chose Cash upon delivery.           11:43 AM, 14th Mar                   Reena                   It will just take a moment to check the details for you.           11:46 AM, 
 14th Mar                   Reena                   Thank you for your patience           11:53 AM, 14th Mar                   Reena                   We would like to inform you that the above provided link is for track your order.           11:55 AM, 14th Mar                   Reena                   We would like to tell you that as you have placed your order your order as cash on delivery, you need to pay the amount at the time of delivery.           11:56 AM, 14th Mar                   Reena                   Please accept our full apologies we see that your order has been delayed by 1 day.           11:56 AM, 14th Mar                   Reena                   We will escalate your query to the concern team and will be in touch with you asap to assist you in resolving this concern.           11:57 AM, 14th Mar                   Reena                   Please allow us some time to do a needful.           11:57 AM, 14th Mar                   Reena                   Please let us k
 now if we can assist you any other queries.           12:01 PM, 14th Mar                     M                    Shipment 100080434476 is out for delivery, Total is KWD 30.680 pay here https://mybox.postaplus.com/COD?transid=+hYgTYO3WPMK+3Ku132GlvpqYWgOkpvt/fWBHXqaSoo=           12:01 PM, 14th Mar                     M                    Hi this link is payment link           12:02 PM, 14th Mar                     M                    Not tracking           12:02 PM, 14th Mar                     M                    So idk if i should pay on their link before they even give me my orders           12:02 PM, 14th Mar                     M                    Okay so should i ignore this link? And will i ever receive my orders miss?           12:03 PM, 14th Mar                   Reena                   We would like to inform you that sometime the courier may not have the exact change and hence they ask the customer by link.           12:03 PM, 14th Mar                   Reena         
           In case you do not want to pay, pay by card then you can pay at the time of delivery by cash.           12:04 PM, 14th Mar                     M                    Alright           12:04 PM, 14th Mar                     M                    Because i was thinking they dont deliver to me because i did not pay to them via link           12:04 PM, 14th Mar                     M                    Thanks           12:04 PM, 14th Mar                     M                    No delivery person has contacted me from yesterday.           12:05 PM, 14th Mar                   Reena                   We have forwarded your query to the concern team and will be try to deliver your order as soon as possible.           12:06 PM, 14th Mar                   Reena                   Please allow us some time to do a needful.           12:06 PM, 14th Mar                   Reena                   Please let us know if we can assist you any other queries.           12:08 PM, 14th Mar         
           Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           12:10 PM, 14th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5844920