Subject: Ticket Assigned - Conversation with J
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 14 Mar 2023 06:18:16 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with J J                    Hi, I placed an order this morning, but it came up with an error message.  I’ve been charged and the order is showing on my order history but all items are still in my basket           10:04 AM, 14th Mar                   Reena                   Good Morning Dear Customer, Thank you for contacting Max. This is Reena, I will be happy to assist you.           10:07 AM, 14th Mar                   Reena                   We see that you are contacting us regarding the order id 9419500839           10:09 AM, 14th Mar                   Reena                   It will just take a moment to check the details for you.           10:09 AM, 14th Mar                     J                    Thank you           10:10 AM, 14th Mar                   Reena                   We would like to inform you that your order id 9419500839 has been placed successfully and will be delivered in 1-2 working days.           10:13 AM, 14th Mar                   Reena                   Once this order has been shipped out you will receive an email notification for the same containing the tracking details.           10:13 AM, 14th Mar                     J                    It should be delivered today?           10:13 AM, 14th Mar                   Reena                   We see that you have placed the order on Mar 14, 2023 and expected delivery date is for today.           10:15 AM, 14th Mar                   Reena                   If you do not receive your order till 10 pm, please do let us know. We will do the needful.           10:15 AM, 14th Mar                   Reena                   Please let us know if we can assist you any other queries.           10:16 AM, 14th Mar                     J                    Thanks           10:17 AM, 14th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           10:17 AM, 14th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5844210