Subject: New Reply Received - My Account
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 14 Mar 2023 00:54:15 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  My Account  Ticket comment <div dir="auto">Thanks for your response, but the password not delivered my on this email<br><br><div title="hw_signature">Sent from my HONOR phone</div>
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<div>From: Landmark Group &lt;[email-masked]&gt;<br>Date: Mon, Mar 13, 2023, 4:04 PM<br>To: [email-masked]<br>Subject: Re: [#5839657] - My Account<br>
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<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
	<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Enas,<br><br>Thank you for reaching out to Max and giving us the opportunity to help you.<br><br>We sincerely apologize for the issue that you are facing however, please simply follow the below steps to reset the password for your account:<br><br>1. Click on "Forgot Password" Link on the login window.<br>2. Enter your registered email address (in small letters).<br>3. Check your registered email inbox/spam folder and note that the link might take 1-5 minutes to be received.<br>4. Click on the password reset link and change your password.<br>5. You can login now with your new password<br><br>If the same problem persists, please provide us with the following details so that we can forward it for further assistance:<br><br>1. Screenshot Of The Issue(If Possible)<br>2. platform from which you tried to reset the 
 password<br>3. Re
 gistered email address<br>4. Country of access<br><br>Feel free to reach out to us for any further assistance.<br><br>We hope this helps and have a great day! Stay Safe!<br><br>Thank You,<br>Max Support Team<br>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;opacity:0;max-height:0px;line-height:0px;color:#ffffff">5839657:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5839657