Subject: New Reply Received - Re: Your return request has been cancelled
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Mar 2023 12:56:19 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Re: Your return request has been cancelled  Ticket comment <div dir="auto">Hi the team has already collected the product from us. Waiting for the refund</div>
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<div>On Mon, 13 Mar 2023 at 7:19 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5822777</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5822777<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Reena kumari : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Nazneen,<br> <br>Thank you for reaching out to Centrepoint and giving us the opportunity to help you.<br> <br>We have created a new return request for the item Lee Cooper Striped Denim Shirt with Short Sleeves and Chest Pocket under the order id 7818077682. we have sent you a new email notification from us containing a link. We request you to please check in the spam/junk too folders too and after finding click on that link and fill your address and contact details.<br> <br>Once you have done that please simply reply to this email and let us know along with your full address and contact number so that we can arrange the collection for you on priority.<br> <br>We are looking forward to hear from you soon. Thank you for your help!<br> <br>Thank You,<br>Centrepoint Support Team</div></div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5822777