Subject: Ticket Assigned - Conversation with Wael
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Mar 2023 11:40:23 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Wael Wael                    Hi           02:57 PM, 13th Mar                   Reena                   Good Afternoon Wael, Thank you for contacting us. This is Reena, I will be happy to assist you.           03:07 PM, 13th Mar                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           03:10 PM, 13th Mar                     Wael                    Im wondering when my order will be delivered           03:10 PM, 13th Mar                   Reena                   It will just take a moment to check the details for you.           03:18 PM, 13th Mar                     Wael                    9419068840           03:20 PM, 13th Mar                   Reena                   Thank you for your patience           03:23 PM, 13th Mar                   Reena                   We sincerely apologize for the incon
 venience caused.           03:24 PM, 13th Mar                   Reena                   We will escalate your query regarding delivery to the concern team and will be in touch with you asap to assist you in resolving this concern.           03:24 PM, 13th Mar                   Reena                   Please allow us some time to do a needful.           03:29 PM, 13th Mar                     Wael                    Thank you           03:31 PM, 13th Mar                   Reena                   Please let us know if we can assist you any other queries.           03:31 PM, 13th Mar                     Wael                    I need to know the time of delivery to manage my time accordingly           03:31 PM, 13th Mar                   Reena                   Please give us some time, because the issue has been escalated to the concerned team, and they will try their best to help you properly.           03:35 PM, 13th Mar                   Reena                   We will update you by
  e-mail           03:35 PM, 13th Mar                   Reena                   Please let us know if we can assist you any other queries.           03:38 PM, 13th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           03:39 PM, 13th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5839719