Subject: Ticket Assigned - Conversation with Jonjon
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 13 Mar 2023 10:54:01 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jonjon Jonjon                    Still didn't get assistance  .... When will I get my package?           02:30 PM, 13th Mar                   Reena                   Good Afternoon Jonjon, Thank you for contacting Max. This is Reena, I will be happy to assist you.           02:36 PM, 13th Mar                     Jonjon                    Check with Khalid all I want is my package           02:37 PM, 13th Mar                   Reena                   It will just take a moment to check the details for you.           02:38 PM, 13th Mar                   Reena                   Thank you for your patience.           02:42 PM, 13th Mar                   Reena                   Please accept our full apologies we see that your order has been delayed by 1 day.           02:42 PM, 13th Mar                   Reena                   We have forwarded your query to the
  concern team and will be try to deliver your order as soon as possible.           02:46 PM, 13th Mar                   Reena                   Please give us some time, because the issue has been escalated to the concerned team, and they will try their best to help you properly.           02:46 PM, 13th Mar                   Reena                   Please let us know if we can assist you any other queries.           02:49 PM, 13th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           02:53 PM, 13th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5839347