Subject: Ticket Assigned - Conversation with Darlene Camacho
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Mar 2023 10:52:35 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Darlene Camacho Darlene Camacho                    Hi, regarding my order, 9419087842, can I pick it already in Al Ain mall?           02:32 PM, 13th Mar                     Darlene Camacho                    I ordered it yesterday           02:33 PM, 13th Mar                   Reena                   Good Afternoon Darlene, Thank you for contacting us. This is Reena, I will be happy to assist you.           02:37 PM, 13th Mar                   Reena                   We see that you are contacting us regarding the order id 9419087842           02:38 PM, 13th Mar                   Reena                   It will just take a moment to check the details for you.           02:40 PM, 13th Mar                   Reena                   Thank you for your patience           02:43 PM, 13th Mar                   Reena                   We sincerely apologize for the inconvenience caused.           02:43 PM, 13th Mar                   Reena                   We see that you have placed the order on Mar 12, 2023 and expected collection date is Mar 14, 2023           02:44 PM, 13th Mar                   Reena                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days.           02:44 PM, 13th Mar                   Reena                   You’ll receive an SMS and an email when your order is ready for collection           02:44 PM, 13th Mar                     Darlene Camacho                    Ah ok. So I need to wait for the text or email first before going to al ain mall?           02:45 PM, 13th Mar                   Reena                   We would like to inform you that you will receive an SMS and an email when your order is ready for collection           02:49 PM, 13th Mar                   Reena                   Please let us know if we can assist you any other queries.           02:49 PM, 13th Mar                     Darlene Camacho                    Ok, thank u           02:49 PM, 13th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           02:52 PM, 13th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5839336