Subject: New Reply Received - App issue
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Mar 2023 10:26:13 +0000

Hi Reena kumari,  The customer has responded to the ticket.  App issue  Ticket comment <div dir="auto">Hi Team,<div dir="auto"><br></div>
<div dir="auto">Please delink the account from the number mentioned and link it to the new number (0588565586). Email address will remain the same.</div>
<div dir="auto"><br></div>
<div dir="auto">Thanks,</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 12 Mar 2023, 16:25 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5819606</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5819606<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<span>-</span>——</div>
<div dir="ltr">Reena kumari : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">Hi Syed,<div dir="ltr">
<div style="margin-bottom:0.0001pt;line-height:normal"><br></div>
<div style="margin-bottom:0.0001pt;line-height:normal"><span dir="ltr">Thank you for gettingin touch with Centrepoint.</span></div>
<div style="margin-bottom:0.0001pt;line-height:normal"><br></div>
<div style="margin-bottom:0.0001pt;line-height:normal"><span dir="ltr">We would like to inform you that your this shukran account 1800000471584766 is linked with email id <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a> and mobile 971543358426 if you want to delink this one please confirm us.</span></div>
<div style="margin-bottom:0.0001pt;line-height:normal"><span><br> <br></span></div>
<div style="margin-bottom:0.0001pt;line-height:normal"><span>Feel free to get in touchwith us for further assistance.</span></div>
<div style="margin-bottom:0.0001pt;line-height:normal"><span> </span></div>
<div style="margin-bottom:0.0001pt;line-height:normal">
<div><span dir="ltr">Thank you,</span></div>
<div>
<span dir="ltr">Centrepoint </span><span dir="ltr">S</span><span dir="ltr">upport Team</span>
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</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5819606