Subject: Ticket Assigned - Conversation with 아이샤
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 13 Mar 2023 09:17:50 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with 아이샤 아이샤                    Hi           12:54 PM, 13th Mar                     아이샤                    I want to return this item           12:55 PM, 13th Mar                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Max. This is Reena, I will be happy to assist you.           12:56 PM, 13th Mar                     아이샤                             12:57 PM, 13th Mar                     아이샤                    Return this item           12:57 PM, 13th Mar                   Reena                   It will just take a moment to check the details for you.           12:58 PM, 13th Mar                   Reena                   We see that you are contacting us regarding the order id 9418923768           01:03 PM, 13th Mar                   Reena                   You can return your Max product to a Max store, and use your cash refund or Credit Note to buy a new product right away.           01:08 PM, 13th Mar                   Reena                   - You can contact our customer support team on 800-629823 to make a return and to be notified of the refund amount based on our return policy.           01:09 PM, 13th Mar                   Reena                   - You can also make the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.           01:12 PM, 13th Mar                   Reena                   You can also visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any Max store in the UAE.           01:12 PM, 13th Mar                   Reena                   - Hand over your return: An authorized staff member will take your package and hand you an acknowledgement receipt. Please keep this safe.           01:13 PM, 13th Mar                   Reena                   - Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund.           01:13 PM, 13th Mar                   Reena                   It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.           01:13 PM, 13th Mar                   Reena                   Please let us know if we can assist you any other queries.           01:15 PM, 13th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           01:17 PM, 13th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5838685