Subject: New Reply Received - My Account
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 13 Mar 2023 05:30:42 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  My Account  Ticket comment <div>
<div dir="auto">Hi,</div>
<div dir="auto">Even m not able to make any changes to my account.</div>
<div dir="auto">In editing information i can change only name n email address but not the phone number.</div>
<div dir="auto">Is it possible that i delete this account n make a new one with same email address n a different mobile number? N link it with another shukran account which I already have with my new mobile number?</div>
<div dir="auto"><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 13 Mar 2023 at 8:50 AM Landmark Group &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi Sidra,<br><br>Thank you for contacting us.<br><br>We would like to inform you that due to the security reason, we are not authorized to make any changes on our customers account. If you wish to change the phone number, you can login on your account and from setting option, you can update your correct phone number.<br><br>
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<div>We would like to let you know that your shukran card no 1100000473805654 is linked with your account.</div>
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<div>Kindly confirm us if you would like to delink this shukran card.</div>
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<div>We thank you for your understanding and cooperation.</div>
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<div dir="ltr">Thank You,</div>
<div dir="ltr">Centrepoint Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5836146