Subject: Note Added - [#5787090] Received wrong colour
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 12 Mar 2023 20:58:09 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5787090    Subject:  Received wrong colour   Requester: Nivo-87    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAMFE2E59D6C05D4F138829BB64E185B0B3" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@support cen</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Please take this back as return &amp; process refund.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAM42E1CFD04D14455181A1252ADCECE87C" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Varsha</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Please check the listing of this item &amp; confirm.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,<br>
Ankur</span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From:<span lang="EN-US"> Centrepoint &lt;[email-masked]&gt;
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<b>Sent:</b> Sunday, 5 March 2023 6:30 PM<br>
<b>To:</b> Ankkur Gupta &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5787090] - Received wrong colour</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Hi Team,<br>
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Problem Statement: Wrong colour<br>
Order Date: Mar 2, 2023<br>
Order ID: 8417149523<br>
Tracking ID:FC0303230001675<br>
Assistance Required: Need Urgent Assistance<br>
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Issue Description: Customer is reporting that "I made an order on 2nd of March order number: 8417149523 <br>
I order the yellow attached stroller but I received the gold colour". </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Now, customer is asking for the correct colour. Kindly check and do needful<br>
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Regards,<br>
Reena</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5787090:1125156</span><span style="font-size:10.5pt;font-family:-Apple-System">
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Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044014486665'>Screenshot_20230304_112722_Babyshop.jpg</a><br />2. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044014486666'>20230304_110925.jpg</a>