Subject: Note Added - [#5740578] store
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 12 Mar 2023 14:45:25 +0000 (UTC)

Hi ,    CP Dubai Mall added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5740578    Subject:  store   Requester: Arpith Sriram    Note Content:   <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
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Hi All,</div>
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Please note that customer has already visited dubai mall and exchanged the product next day. So kindly close this...</div>
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<div style="margin:0px; font-size:12pt; text-align:start">Thanks &amp; Regards,</div>
<div style="margin:0px; font-size:12pt; text-align:start">Samantha</div>
<div style="margin:0px; font-size:12pt; text-align:start">CP Dubai Mall</div>
<div style="margin:0px; font-size:12pt; text-align:start">058-2544301</div>
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<div>From: Akshay Berry &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, March 12, 2023 2:59 PM<br>
<b>To:</b> support cen &lt;[email-masked]&gt;; Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;; CP Dubai Mall &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5740578] - store
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<div class="x_MsoNormal">Hi <a id="OWAAMD97D78A18AC64B62A44A5AFDF2836349" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Jainul Ameer Mohammed Hussain</span></a>
<a id="OWAAM77D48317A4E7434BB35590EF39504B4D" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@CP Dubai Mall</span></a>,</div>
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<div class="x_MsoNormal">Check and assist with the below complaint.</div>
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<div class="x_MsoNormal">Name: Arpith A bhat</div>
<div class="x_MsoNormal">Phone:0526052490</div>
<div class="x_MsoNormal">Store: Dubai mall Centrepoint</div>
<div class="x_MsoNormal"> </div>
<div class="x_MsoNormal">Regards,</div>
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<img width="122" height="58" id="x_Picture_x0020_58" alt="Logo

Description automatically generated" style="width:1.2708in; height:.6041in" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNDQ3MTE4NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.GAQA67y9HqqUJXsYTHLKup7TJaLRzPbiX4eVMclnvEI" data-id="2044014471185"><b><span style="font-size:12.0pt"></span></b>
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<div class="x_MsoNormal"><b><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif; color:#242424; background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'></span></b>
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<div class="x_MsoNormal"><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
<div class="x_MsoNormal"><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, March 1, 2023 8:19 PM<br>
<b>To:</b> Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5740578] - store</div>
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<b><i><span style="font-size:13.5pt; color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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Hi Team,<br>
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Please advise if any update on the below.<br>
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Regards,<br>
M.Murshed</span></div>
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<span style="font-size:10.5pt; font-family:-Apple-System">On Wed, 22 Feb at 4:37 AM
<span class="x_separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-Apple-System">Hi Team,<br>
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Problem Statement: Wrong ITEM<br>
Name: Arpith A Bhat<br>
Phone: 0526052490<br>
Store : Dubai mall Centerpoint<br>
Assistance Required: Wrong Item received<br>
Issue Description: Customer  bought multicolour unisex shoe care from your Dubai mall Centrepoint store. As per the product display, it was mentioned as 2 neutral shoe polish however he has received 2 black shoe polish.So we request you to check this concern <br>
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Regards,</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-Apple-System">Thank You,<br>
<span style="color:black; background:white">Centrepoint </span>Support Team</span></div>
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