Subject: New Reply Received - Delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 12 Mar 2023 08:45:19 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto"><div>Thank you for your care.<div dir="auto">Actually you told me to go to nearest Centrepoint which is difficult for me as i am 9 month pregnant especially that i already made a request at mirdif Centrepoint and we agreed on Wednesday and no one showed. So ig you could arrange someone to come without having to go to one of your branches it would be great.</div>
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<div dir="auto">Thank you again.</div>
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<br><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 12 Mar 2023, 12:25 Landmark Group, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5794807</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5794807<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Reena kumari : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">Hi Wesam, </div>
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<div>Thank you for contacting Centrepoint.</div>
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<div>We sincerely apologies for the inconvenience caused to you.</div>
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<div dir="ltr">We would request you to kindly visit your nearby Centrepoint store regarding this concern.</div>
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<div dir="ltr">If still you will face the issue, please get back to us.</div>
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<div>We thank you for your understanding and cooperation.</div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>Thank you</div>
<div>Centrepoint Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5794807