Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 27 Feb 2023 22:17:18 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Hello </div>
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<div dir="auto">This is the maximum height I can’t make it lower it looks like its stuck ! </div>
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<div dir="auto">So what should I do?</div>
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<div dir="auto">Regards </div>
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<div dir="auto">Abeer</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 27 Feb 2023 at 6:26 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Hi Abeer,<br><br>Thank you for contacting us.<br> <br>We sincerely apologies for the inconvenience caused to you.<br><br>We ​have been notified by the concern team that there is no fault in the item. Height can be adjusted by holding the nob straight &amp; then pulling the walker upward.</div>
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<div dir="ltr">In case you can't do by yourself, we would request you to kindly visit the nearest store and get it done. </div>
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<div dir="ltr">If still you will face any issue, please get back to us.<br>
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<div style='word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'> </div>
<div dir="ltr">We thank you for your understanding and cooperation.<br><br>Feel free to get in touch with us for further assistance.<br><br>Thank you<br>Centrepoint Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5736175