Subject: Note Added - [#5736175] Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 27 Feb 2023 13:37:01 +0000 (UTC)

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5736175    Subject:  Returns   Requester: Abeer.alkhalsan    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAMC6DCAA9FD28F46859A652F089F8C7402" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@support cen</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">There is no fault in item. Hight can be adjusted by holding the nob straight &amp; then pulling the walker upward.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">In case customer can’t do by herself then please ask her to visit nearest store &amp; get it done.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Ankur</span></div>
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<div>From:<span lang="EN-US"> Ravi Sankar Podiyattillam &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, 27 February 2023 10:03 AM<br>
<b>To:</b> Ankkur Gupta &lt;[email-masked]&gt;; support cen &lt;[email-masked]&gt;<br>
<b>Subject:</b> FW: [#5736175] - Returns</span>
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<div class="MsoNormal"><span lang="EN-US">Dear Ankkur</span></div>
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<div class="MsoNormal"><span lang="EN-US">Pls advise</span></div>
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<b><span lang="EN-US" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Thanks &amp; Regards</span></b>
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<b><span lang="EN-US" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Ravisankar</span></b>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, February 23, 2023 12:04 PM<br>
<b>To:</b> Christopher Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5736175] - Returns</span>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: ​Product Issue<br>
Order Date: ​Feb 7, 2023<br>
Order ID: ​9413641147<br>
Tracking ID: ​FP020723001767<br>
Assistance Required: Need Urgent ​Assistance<br>
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Issue Description: ​Customer is reporting that " I’ve purchased a baby’s walker and fixed it everything is fine with it except that I can’t adjust the height so I’d like to have a replacement for it". Kindly look into it and do needful.<br>
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Regards,<br>
Reena</span></div>
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