Subject: Ticket Assigned - Conversation with Ankita Jogi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 27 Feb 2023 09:31:47 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ankita Jogi Ankita Jogi                    Hi           01:13 PM, 27th Feb                   Reena                   Good Afternoon Ankita, Thank you for contacting us. This is Reena, How may I assist you today?           01:17 PM, 27th Feb                     Ankita Jogi                    Can you please tell me what is my return status           01:18 PM, 27th Feb                     Ankita Jogi                    Its been 6-7 business days           01:18 PM, 27th Feb                     Ankita Jogi                    9415331378           01:19 PM, 27th Feb                     Ankita Jogi                    This is the order number           01:19 PM, 27th Feb                   Reena                   We see that you are contacting us regarding the order id 9415331378           01:19 PM, 27th Feb                     Ankita Jogi                    Yes           01:19 PM, 27th Feb                   Reena                   It will just take a moment to check the details for you.           01:20 PM, 27th Feb                     Ankita Jogi                    So anyone is coming from centerpoint for collection or not??           01:20 PM, 27th Feb                   Reena                   Thank you for your patience.           01:21 PM, 27th Feb                   Reena                   We sincerely apologize for the inconvenience caused.           01:21 PM, 27th Feb                   Reena                   We will escalate your query regarding the return request to the concern team and will be in touch with you asap to assist you in resolving this concern.           01:22 PM, 27th Feb                   Reena                   Please allow us some time to do a needful.           01:22 PM, 27th Feb                   Reena                   Please let us know if we can assist you any other queries.           01:23 PM, 27th Feb                     Ankita Jogi                    I m waiting for the collection since last 7-8 days           01:23 PM, 27th Feb                     Ankita Jogi                    If centerpoint is not coming than just let me know so i will not wait           01:24 PM, 27th Feb                   Reena                   Please give us some time, because the issue will be escalated to the concerned team, and they will try their best to help you properly.           01:25 PM, 27th Feb                     Ankita Jogi                    So how much time it will take??           01:26 PM, 27th Feb                   Reena                   Please let us know if we can assist you any other queries.           01:26 PM, 27th Feb                     Ankita Jogi                    I don’t have time to contact you every day           01:27 PM, 27th Feb                   Reena                   As of now, we are escalating your issue to the concern team and will be update you by e-mail.           01:28 PM, 27th Feb                   Reena                   Please let us know if we can assist you any other queries.           01:29 PM, 27th Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           01:30 PM, 27th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5761284