Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Mon, 27 Feb 2023 07:00:59 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           10:53 AM, 27th Feb                     User                    i ordered a plates set online and it arrived 2 days ago but its missing one plate unfortunately. I already sent you guys a ln email but I didn't get any replys           10:54 AM, 27th Feb                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Homecentre. This is Reena, I will be happy to assist you.           10:54 AM, 27th Feb                   Reena                   We would request you to please share with us the order id and e-mail id used to place this order.           10:55 AM, 27th Feb                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           10:57 AM, 27th Feb                   Reena                   Dear Customer, I have not received a respon
 se from you still, please confirm if we are still connected?           10:59 AM, 27th Feb                   Reena                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Homecentre in case of any unanswered query.           11:00 AM, 27th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5760553