Subject: New Reply Received - Refund details
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 26 Feb 2023 09:52:08 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Refund details  Ticket comment <div dir="auto">Received refund</div>
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<div>On Sun, 26 Feb 2023 at 10:19 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5748976</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Reena kumari : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Beffin,</div>
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<div>Thank you for your patience.</div>
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<div dir="ltr">We have checked and as we can see a refund amount of AED 107 has been successfully processed on 19/2/2023 regarding the order id 9414870373 to the original mode of payment. An email notification regarding the same was sent to your email address.</div>
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<div>Note: Credit/Debit card issuing banks may take up to 7-14 working days to process the transaction in some cases.</div>
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<div>We hope this this helps and have a great day! Stay Safe!</div>
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<div dir="ltr">Thank You,</div>
<div dir="ltr">Centrepoint Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5748976