Subject: New Reply Received - My Account
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 25 Feb 2023 16:58:41 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  My Account  Ticket comment <div dir="auto">How will i know that is done that already process</div>
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<div>On Sat, Feb 25, 2023, 19:57 Francia Nachor &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">How tell me what im going to do? Lastnight i go to your store  to use my refund to purchase item but they told me to call customer service always network busy.so how come.</div>
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<div dir="ltr" class="gmail_attr">On Sat, Feb 25, 2023, 15:47 Splash &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Francia,<br><br>Thank you for contacting us.<br> <br>We sincerely apologies for the inconvenience caused to you.<br><br>We would like to inform you regarding the order id 7815646208 that your refund has been processed as refund voucher not in the my credit account.</div>
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<div dir="ltr">However, we would request you to kindly share with us the specific order id to know regarding the refund.</div>
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<br>We thank you for your understanding and cooperation.<br><br>Feel free to get in touch with us for further assistance.<br><br>Thank you<br>Splash Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5752621