Subject: Note Added - [#5690508] Feedback or suggestions
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 24 Feb 2023 13:52:48 +0000 (UTC)

Hi ,    DoloresCordova added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5690508    Subject:  Feedback or suggestions   Requester: imtiyaz samnani    Note Content:   <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
Dear Team,</div>
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Please be informed, We are trying to connect with the Customer but he is not answering Our Calls.</div>
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Thanks,</div>
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<div>From: Pearl Rodrigues &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, February 21, 2023 3:57 PM<br>
<b>To:</b> Subin Veettil &lt;[email-masked]&gt;; DoloresCordova &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; support cen &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5690508] - Feedback or suggestions
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<div class="x_MsoNormal">Hi team,</div>
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<div class="x_MsoNormal">Please speak to the customer and advice.</div>
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<b>From:</b> Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, February 21, 2023 12:10 PM<br>
<b>To:</b> Pearl Rodrigues &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5690508] - Feedback or suggestions</div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">Hi Team,<br>
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Problem Statement: Returns<br>
Store : Center point Deira city centre<br>
Item : Sapada Ameer Al oud set <br>
Invoice no: 21472102246420230209</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">Customer Name- Imtiyaz samnani</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">E-mail id- <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="color:#2C5CC5; text-decoration:none">[email-masked]</span></a>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">Contact Number - 585844281<br>
Assistance Required: Need Urgent Assistance <br>
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Issue Description: Customer is reporting that "I brought a perfume from city center diera yesterday at around 9pm. I was told it was strong and log lasting. The one in the packet is very dilute and very cheap quality fragrance. While I was told otherwise. I
 did mention I wanted a good Oud perfume and cost wasn't matter to me".</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247"> "I need a refund or a good perfume, that's also precisely I chose center point to buy one, hoping it would be worth and quality would be the best". Customer is asking for the return. Kindly
 look into it and do needful.<br>
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Regards,<br>
Reena</span></div>
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