Subject: Note Added - [#5745106] Shukran
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 24 Feb 2023 13:17:14 +0000 (UTC)

Hi ,    Suraiya Shaikh added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5745106    Subject:  Shukran   Requester: manesh dominic    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Team,</div>
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<div class="MsoNormal">Please inform the customer to reach out to the store with original invoice where gift card was purchased/issued.</div>
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<div class="MsoNormal">Since the gift card isn’t activated yet, Customer can get the same activated from the Store where it was issued from by displaying the original invoice.</div>
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<div class="MsoNormal">Best Regards,</div>
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<div class="MsoNormal">Suraiya</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, February 24, 2023 1:54 PM<br>
<b>To:</b> Suraiya Shaikh &lt;[email-masked]&gt;<br>
<b>Cc:</b> Diamond Kedia &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;; Samuel Chhetri &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5745106] - Shukran</div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Hi Team,<br>
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Problem Statement- Gift Card Issue<br>
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Customer is reporting that"I got a gift card of Centrepoint 1610106749911520000561254. When I tried to use it, it says, Its not activated. The salesman can do nothing about it. I tried both online and shop. The one who gifted says he already paid for it and
 bought it. </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>It is very unfortunate if the gift card we purchase wont work. Which means, there is no guarantee that the several gift card. I purchased and gifted earlier
 to others were actually usable. <br>
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Kindly look into this concern and do needful.<br>
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Regards,<br>
Reena</span></div>
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