Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Thu, 23 Feb 2023 14:16:12 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I need to know when will I receive my order           06:00 PM, 23rd Feb                     User                    Do you deliver on fridays           06:00 PM, 23rd Feb                   Reena                   Good Evening Dear Customer, Thank you for contacting Homecentre. This is Reena, How may I assist you today?           06:01 PM, 23rd Feb                     User                    When will I recieve my order..?           06:02 PM, 23rd Feb                     User                    Do you deliver on fridays           06:02 PM, 23rd Feb                     User                    My order number is 8415745656.           06:02 PM, 23rd Feb                   Reena                   We see that you are contacting us regarding the order id 8415745656           06:03 PM, 23rd Feb                     User                    
 Yes           06:03 PM, 23rd Feb                   Reena                   It will just take a moment to check the details for you.           06:04 PM, 23rd Feb                     User                    I need it today please..I got the message in morning that its out for delivery but still I didn't got it           06:04 PM, 23rd Feb                   Reena                   We see that you have placed the order on Feb 22, 2023 and expected delivery date is Feb 23, 2023.           06:04 PM, 23rd Feb                     User                    Yes           06:05 PM, 23rd Feb                     User                    Today is 23           06:05 PM, 23rd Feb                   Reena                   We would like to inform you that your order already on its way and will be delivered soon.           06:06 PM, 23rd Feb                     User                    Will it get deliver today...?           06:06 PM, 23rd Feb                     User                    Do you deliver at 
 night           06:06 PM, 23rd Feb                   Reena                   You can track your order by following https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FP0222230003241 with tracking id FP0222230003241           06:06 PM, 23rd Feb                     User                    It's written from morning that its on the way           06:07 PM, 23rd Feb                     User                    I need the assurity that it will be delivered today           06:07 PM, 23rd Feb                   Reena                   We can not assured the exact time from our end, we will try to deliver your order as soon as possible.           06:08 PM, 23rd Feb                     User                    Will it be deliver today or tomorrow morning           06:08 PM, 23rd Feb                     User                    ?           06:10 PM, 23rd Feb                   Reena                   As per the tracking we can see that your ord
 er is out for delivery, if you do not receive your order in specified time. Please get back to us.           06:10 PM, 23rd Feb                     User                    What's the specific time..do they deliver in night           06:11 PM, 23rd Feb                   Reena                   We regret to inform you that we can not assured the exact time, before attempting the delivery of your products, our courier agent will contact you           06:12 PM, 23rd Feb                   Reena                   Please let us know if we can assist you any other queries.           06:14 PM, 23rd Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Homecentre.   Have a wonderful day.           06:15 PM, 23rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5747407