Subject: Ticket Assigned - Conversation with Nimesh Surati
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 23 Feb 2023 11:13:22 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nimesh Surati Nimesh Surati                    Hello           02:54 PM, 23rd Feb                     Nimesh Surati                    I order yesterday from store collect but still didn't get confirmation           02:54 PM, 23rd Feb                   Reena                   Good Afternoon Nimesh, Thank you for contacting Centrepoint. This is Reena, How may I assist you today?           02:58 PM, 23rd Feb                     Nimesh Surati                    I order yesterday from store collect but still didn't get confirmation           02:58 PM, 23rd Feb                     Nimesh Surati                    What time I will collect           02:58 PM, 23rd Feb                   Reena                   We see that you are contacting us regarding the order id 8415813895           02:59 PM, 23rd Feb                     Nimesh Surati                    Yes           02:59 PM, 23rd Feb                   Reena                   It will just take a moment to check the details for you.           03:01 PM, 23rd Feb                     Nimesh Surati                    Ok ?           03:02 PM, 23rd Feb                   Reena                   We see that you have placed the order on Feb 22, 2023 and your expected collection date is Feb 23, 2023.           03:07 PM, 23rd Feb                     Nimesh Surati                    Yes today 23 Feb           03:08 PM, 23rd Feb                     Nimesh Surati                    What time I will go for collection           03:08 PM, 23rd Feb                   Reena                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days. You’ll receive an SMS and an email when your order is ready for collection.           03:09 PM, 23rd Feb                     Nimesh Surati                    Okay           03:10 PM, 23rd Feb                   Reena                   Please let us know if we can assist you any other queries.           03:11 PM, 23rd Feb                     Nimesh Surati                    No thanks           03:11 PM, 23rd Feb                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           03:12 PM, 23rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5746506